topic Re: Abroad on pay as you go in Pay as you go

Abroad on pay as you go

Kristofsky — Sun, 29 Sep 2024 09:34:23 GMT

I'm in tenerife with with no Internet or credit

I have WiFi in the apartment but I am finding it very hard to access pay as you go roaming add ons, the WiFi or ee might be to blame it keeps saying try again later

Something so simple can effect a holiday totally my fault terr planner

Re: Abroad on pay as you go

Schockwave — Sun, 29 Sep 2024 10:10:44 GMT

Hello @Kristofsky ,

Welcome to the community,

Are you on pay as you go or contract?

If on pay as you go roaming is automatically enabled, but if on contract, you should have enabled roaming on your account before going abroad.

Here you can find the prices for roaming:

https://ee.co.uk/help/mobile/roaming/roaming-costs

Re: Abroad on pay as you go

Northerner — Sun, 29 Sep 2024 10:57:56 GMT

Hi @Kristofsky

Have you tried using the EE app.

Thanks

Re: Abroad on pay as you go

XRaySpeX — Sun, 29 Sep 2024 20:46:06 GMT

@Kristofsky : Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG? Did you buy 1 of the "Roam Like Home" add-ons to be able to use your UK pack allowances there?