topic Getting Started in Pay as you go https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1445998#M68483 <P>I despair. Put in my new SIM having paid £10 when I registered. Message tells me I cannot make calls as no credit. Chat line told me payment had been returned and I needed to talk to 150. Rang several times, got cut off. Asked to be called back by tech support (the only option offered that was vaguely relevant). Nothing. I have no idea what is happening. I asked for my old number to be ported -&nbsp; I wonder if that has also been "refused". Have wasted so much time on this, am considering dumping EE and going back to my previous provider.</P> Wed, 25 Sep 2024 10:55:25 GMT Dragoon 2024-09-25T10:55:25Z Getting Started https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1445998#M68483 <P>I despair. Put in my new SIM having paid £10 when I registered. Message tells me I cannot make calls as no credit. Chat line told me payment had been returned and I needed to talk to 150. Rang several times, got cut off. Asked to be called back by tech support (the only option offered that was vaguely relevant). Nothing. I have no idea what is happening. I asked for my old number to be ported -&nbsp; I wonder if that has also been "refused". Have wasted so much time on this, am considering dumping EE and going back to my previous provider.</P> Wed, 25 Sep 2024 10:55:25 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1445998#M68483 Dragoon 2024-09-25T10:55:25Z Re: Getting Started https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1446005#M68484 <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Wed, 25 Sep 2024 11:09:09 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1446005#M68484 XRaySpeX 2024-09-25T11:09:09Z Re: Getting Started https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1446044#M68485 <P>Thank you for your advice. Someone from EE has now finally called and (fingers and toes crossed) all should be resolved...&nbsp;<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Wed, 25 Sep 2024 12:00:04 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Getting-Started/m-p/1446044#M68485 Dragoon 2024-09-25T12:00:04Z