topic Re: Disappearing Mobile Data PAYG in Pay as you go

Disappearing Mobile Data PAYG

G_M_D1 — Sat, 14 Sep 2024 16:16:53 GMT

I have been advised I have used 80% of my mobile data which surprised me but when I checked, my account showed I only have a total of 210mb when in fact I have 910mbs. Where has my data gone - really annoying

Re: Disappearing Mobile Data PAYG

XRaySpeX — Sat, 14 Sep 2024 16:20:48 GMT

@G_M_D1 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Disappearing Mobile Data PAYG

Max172 — Thu, 19 Sep 2024 12:02:40 GMT

What sort of answer is that...?

Re: Disappearing Mobile Data PAYG

Max172 — Thu, 19 Sep 2024 12:03:20 GMT

I got the same issue. Did you get any help from this bunch?

Re: Disappearing Mobile Data PAYG

XRaySpeX — Thu, 19 Sep 2024 12:06:06 GMT

@Max172 : It's an answer for you to provide some diagnostics so that we can help you & investigate your issues.