It won’t let me buy a pack - help!

Markymark- — Mon, 16 Sep 2024 21:13:01 GMT

Hello

I just bought a 4G WiFi device which came with a SIM card. I topped it up £30 but every time I click to add a pack or subscription it goes to a page saying “select your option” but no options show!

Help please

Re: It won’t let me buy a pack - help!

Ali_A — Tue, 17 Sep 2024 11:30:27 GMT

Hi @Markymark-

Welcome to the EE Community

Have you had an opportunity to register for you online account at EE online access where you can then manage your subscriptions and bundles?

You can also download the EE app on any mobile device to manage the 4G WIFI SIM.

If you're still facing issues with changing your subscription pack, please call our customer service team on 08009566000 where a guide can help change this for you.

Ali

topic Re: It won’t let me buy a pack - help! in Pay as you go

It won’t let me buy a pack - help!

Re: It won’t let me buy a pack - help!