https://community.ee.co.uk/t5/Pay-as-you-go/I-don-t-receive-messages-and-calls/m-p/1435693#M68054 <PRE><SPAN class="">Hi all! I have a number that I haven't recharged for a long time, I received a message that I will lose the number in the next three months. Because I don't want to lose it, I did a top up, but I can't call or send messages to 150, but I don't receive calls or messages from others either. I only received a message from 150 confirming the payment, but I am restricted. Why?</SPAN></PRE> Wed, 11 Sep 2024 06:24:24 GMT Daniela31 2024-09-11T06:24:24Z https://community.ee.co.uk/t5/Pay-as-you-go/I-don-t-receive-messages-and-calls/m-p/1435693#M68054 <PRE><SPAN class="">Hi all! I have a number that I haven't recharged for a long time, I received a message that I will lose the number in the next three months. Because I don't want to lose it, I did a top up, but I can't call or send messages to 150, but I don't receive calls or messages from others either. I only received a message from 150 confirming the payment, but I am restricted. Why?</SPAN></PRE> Wed, 11 Sep 2024 06:24:24 GMT https://community.ee.co.uk/t5/Pay-as-you-go/I-don-t-receive-messages-and-calls/m-p/1435693#M68054 Daniela31 2024-09-11T06:24:24Z https://community.ee.co.uk/t5/Pay-as-you-go/I-don-t-receive-messages-and-calls/m-p/1435726#M68055 <P>Sounds like your SIM has gone into hibernation due to no chargeable usage for at least 179 days. You should now contact EE CS to request your line is reactivated, and do so within 273 days of your last charge being incurred.</P> <P><A href="https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642" target="_blank" rel="noopener">https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642</A>&nbsp;</P> Wed, 11 Sep 2024 07:32:41 GMT https://community.ee.co.uk/t5/Pay-as-you-go/I-don-t-receive-messages-and-calls/m-p/1435726#M68055 bristolian 2024-09-11T07:32:41Z