topic Re: Why is the EE website so difficult to use? in Pay as you go

Re: Why is the EE website so difficult to use?

Shaunsloth — Thu, 05 Sep 2024 18:01:29 GMT

I phoned ee and all they do is try to sell a contract or pay monthly plan. I can only assume ee make it hard for pay and go to try to force us to contract. The whole system is flawed. I’ve used up all my data and I want to get add ons to boost it again but I can’t for the life of me find out how to do it.

Re: Re: Why is the EE website so difficult to use?

Rach_H — Fri, 06 Sep 2024 14:00:20 GMT

Hi @Shaunsloth,

Welcome to the Community!

We don't want you to have any trouble using your plan, so I'd love to help you get this sorted.

Have you set up your online EE account or your app, so you can view your plan?

Rach

Re: Re: Why is the EE website so difficult to use?

XRaySpeX — Fri, 06 Sep 2024 19:58:54 GMT

Text ADD DATA to 150.