topic Re: Add ons in Pay as you go

Add ons

jewellery1D — Thu, 29 Aug 2024 19:52:36 GMT

Hi all, anyone else having problems with add ons . For some time now every time I want to add a text pack on it constantly says it’s unavailable.

Re: Add ons

XRaySpeX — Thu, 29 Aug 2024 22:01:49 GMT

@jewellery1D : Text ADD TEXTS to 150.

Re: Add ons

354- — Fri, 30 Aug 2024 15:15:53 GMT

@jewellery1D - the EE add-on website dashboard, when logged into my EE web, has been broke for several months.

Re: Add ons

XRaySpeX — Fri, 30 Aug 2024 15:21:29 GMT

@354- : The EE add-on website doesn't offer text add-ons, only data. It works for me.

Re: Add ons

354- — Fri, 30 Aug 2024 15:30:57 GMT

@XRaySpeX - Oh, I meant the EE web dashboard, that shows, data, texts and mins add-on, to purchase.

The data add-ons webpage http://add-on.ee.co.uk, definitely works! For sure!

Re: Add ons

XRaySpeX — Fri, 30 Aug 2024 15:42:44 GMT

@354- : Yes, the online EE web add-ons page is still failing "ADDONS PURCHASE ERROR". So I recommend to everyone either:

Data addons: Visit http://add-on.ee.co.uk
Mins or Texts add-ons: Text ADD MINS or TEXTS to 150.

Re: Add ons

jewellery1D — Sat, 31 Aug 2024 15:50:47 GMT

Hi
Thanks for replying. I can not add texts at all. If I do it via the website it said we sorry we are doing all we can to fix the page. And if I do via text it just bring the abroad roaming charges and doesn’t give me texts. I’m finding this hugely frustrating and thinking of changing providers.

Re: Add ons

Christopher_G — Sun, 01 Sep 2024 07:23:51 GMT

Hi @jewellery1D

What happens when you send ADD TEXTS to 150?

Chris

Re: Add ons

jewellery1D — Mon, 02 Sep 2024 19:43:37 GMT

Hi
It comes up with roaming abroad etc etc doesn’t even give me the texts or take my money.
Sent from my iPhone

Re: Add ons

Michael_D — Tue, 03 Sep 2024 07:35:46 GMT

Hi @jewellery1D.

Is it a list of 150 services that you get back or something else? If it is easier you can take a screenshot of what you get back on the text.

Michael