topic Re: Data Rollover Question in Pay as you go

Data Rollover Question

Hollydog170181 — Thu, 29 Aug 2024 09:38:08 GMT

Hello, took out a EE sim for mobile broadband for when travelling in the UK.

Last month hardly used any data. I understand this will rollover?

I dont want to pay another £30 for more allowance so have cancelled my subscription. Will i still be able to use the rolled over data?

Re: Data Rollover Question

JimM11 — Thu, 29 Aug 2024 13:09:48 GMT

@Hollydog170181 Help link for your question below!

How Do I Get Data Rollover from EE? | Mobile Help | EE

Re: Data Rollover Question

XRaySpeX — Thu, 29 Aug 2024 13:26:48 GMT

@Hollydog170181 : Data only rolls over from 1 pack into the next pack you buy. As you've cancelled your pack the is nowt for it for it to roll over into. For rollover you have to buy your next pack within 7 days of your previous pack expiring.

Re: Data Rollover Question

Michael_D — Thu, 29 Aug 2024 13:58:31 GMT

Hi @Hollydog170181 .

Welcome to the community.

If you have a pay as you go SIM with us, the data would rollover if you have selected packs and you start a new pack within 7 days of the previous one ending. Please see our Data Rollover page for more details.

We don't offer data rollover on our pay monthly contract plans.

Michael

Re: Data Rollover Question

Hollydog170181 — Thu, 29 Aug 2024 15:01:32 GMT

Thanks Michael, can i change my plan from a monthly contract to a pay as you go contract and if so, how do i go about changing?

Re: Data Rollover Question

XRaySpeX — Thu, 29 Aug 2024 15:05:29 GMT

But aren't you already on PAYG? You only get data rollover on PAYG & you talk about cancelling your subscription pack.