topic Re: Re: Can’t add a new card for payment in Pay as you go

Re: Can’t add a new card for payment

YOUmehim5 — Fri, 12 Jul 2024 18:20:43 GMT

Pay as you go

Re: Re: Can’t add a new card for payment

Leanne_T — Sat, 13 Jul 2024 07:53:29 GMT

Hi there @YOUmehim5

Thanks for coming here.

Do you currently have recurring card payments set up or top up each time you want to add credit?

Leanne 🙂

Re: Re: Can’t add a new card for payment

XRaySpeX — Sat, 13 Jul 2024 10:35:58 GMT

@YOUmehim5 : Text STOP PACK to 150 to stop current pack recurring & old card being used. Then next time you buy a pack you'll be able to pay with new card.

Re: Re: Can’t add a new card for payment

si6611 — Wed, 28 Aug 2024 08:29:53 GMT

Yes

Re: Re: Can’t add a new card for payment

Christopher_G — Thu, 29 Aug 2024 08:10:43 GMT

Hi @si6611

Welcome to the community.

Are you having problems adding a new card? Have you tried the advice that @XRaySpeX posted?

Chris

Re: Re: Can’t add a new card for payment

Jk125 — Fri, 11 Oct 2024 06:16:19 GMT

How do you do it

Re: Re: Can’t add a new card for payment

Chris_S — Fri, 11 Oct 2024 10:07:33 GMT

Hi @Jk125 Thanks for getting in touch.

We have a web page which gives step by step instructions on how to add a payment card to a pay as you go account, just click this link here: Add card

Chris S