https://community.ee.co.uk/t5/Pay-as-you-go/Re-sim-Pack/m-p/1425652#M67559 <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Sun, 25 Aug 2024 10:24:52 GMT XRaySpeX 2024-08-25T10:24:52Z https://community.ee.co.uk/t5/Pay-as-you-go/Re-sim-Pack/m-p/1425643#M67558 <P>Hello. I am a new user, just 1 month. My pack was out of data, so I logged in for a top up. But somehow ending up placing an order for the sim pack worth £15. As I needed to renew my allowances so I had to do another top up of £15 which resumed my services. Now my question is what do I do with the placed order?&nbsp;</P> Sun, 25 Aug 2024 10:02:08 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Re-sim-Pack/m-p/1425643#M67558 Army1 2024-08-25T10:02:08Z https://community.ee.co.uk/t5/Pay-as-you-go/Re-sim-Pack/m-p/1425652#M67559 <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Sun, 25 Aug 2024 10:24:52 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Re-sim-Pack/m-p/1425652#M67559 XRaySpeX 2024-08-25T10:24:52Z