topic Re: Pay as you go pack has not started in Pay as you go

Pay as you go pack has not started

Leachy5 — Thu, 01 Aug 2024 15:34:56 GMT

I’ve just received a new sim which I have inserted into my device and received a text saying my allowance would start once I call or text with it. Tried doing both and still nothing as of yet. Do I just have to wait for it to start ?

Re: Pay as you go pack has not started

XRaySpeX — Thu, 01 Aug 2024 15:37:45 GMT

Probably. What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Pay as you go pack has not started

Leachy5 — Thu, 01 Aug 2024 17:23:02 GMT

Says my balance is 0. I’ve already paid £10 and they sent a sim out which I’ve put into my phone and I’m still sat with no calls or texts when I should have 500mins and unlimited texts. Dunno why it says it would start soon as I try call or text when I’ve done both a few times now

Re: Pay as you go pack has not started

Szram — Thu, 01 Aug 2024 22:25:51 GMT

I having the same problem I payed for a pay-as-you-go sim with £10 on it to get the pack with 500 mins and unlimited text but it and still nothing I had it 4 days now and my pack. Not activated how long should I be waiting

Re: Pay as you go pack has not started

XRaySpeX — Thu, 01 Aug 2024 22:40:48 GMT

@Szram : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Pay as you go pack has not started

Szram — Thu, 01 Aug 2024 22:47:43 GMT

this all I get and I payed for a £10 on sim ?

Re: Pay as you go pack has not started

Ali_A — Fri, 02 Aug 2024 08:30:41 GMT

If you are able to make calls and send texts this would indicate the allowance has started.

Are you able to log into the EE app to check the allowance remaining?

Ali

Re: Pay as you go pack has not started

Szram — Fri, 02 Aug 2024 08:57:22 GMT

Hi their was a fault I phone and spoke to ee support and fixed the problem 👍

Re: Pay as you go pack has not started

Ali_A — Fri, 02 Aug 2024 09:03:16 GMT

That's great it's all sorted for you now @Leachy5 😊