topic Re: PAYG Sim Card in Pay as you go

PAYG Sim Card

vwguy — Wed, 24 Jul 2024 08:35:59 GMT

Hi all,

Does anybody know what i can do here? I have tried to contact EE customer service but get cut off. They then send a text to request a callback, but then send a second message to say 'sorry something went wrong'.

My PAYG sim card arrived in the post yesterday.

I have linked it to my EE account.

When trying to purchase an add on i get the following error message:

What does anybody suggest?

Re: PAYG Sim Card

XRaySpeX — Wed, 24 Jul 2024 09:40:21 GMT

What type of add-on are you trying to get?

Re: PAYG Sim Card

vwguy — Wed, 24 Jul 2024 09:45:51 GMT

Data add on

Re: PAYG Sim Card

XRaySpeX — Wed, 24 Jul 2024 09:47:27 GMT

Text ADD DATA to 150.

Re: PAYG Sim Card

vwguy — Wed, 24 Jul 2024 10:05:15 GMT

Thank you for your help.

Re: PAYG Sim Card

XRaySpeX — Wed, 24 Jul 2024 15:50:32 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.