topic Cancellation of an order in Pay as you go

Cancellation of an order

Maryhan — Mon, 22 Jul 2024 15:55:23 GMT

Please i mistakenly ordered for a sim card instead of buying data
And i want the order cancelled, i have your customer care but i cant get through to speak with anyone staff

This is my order number ********** @EE

Re: Cancellation of an order

Katie_B — Mon, 22 Jul 2024 17:59:02 GMT

Hi @Maryhan.

Since your post have you been able to get in touch to cancel this?

Katie

Re: Cancellation of an order

Maryhan — Mon, 22 Jul 2024 19:08:09 GMT

No please i havent
Sent from my iPhone

Re: Cancellation of an order

Maryhan — Mon, 22 Jul 2024 19:25:33 GMT

No please i havent,i have all your customer lines but i cant get to speak with any of the staff

Re: Cancellation of an order

Leanne_T — Tue, 23 Jul 2024 06:53:07 GMT

Hi there @Maryhan

Please call our sales guides on 0800 956 6000 and they will get the order looked into for you.

Leanne.