topic EE calls fail in Pay as you go

EE calls fail

EEcallfail2024 — Mon, 15 Jul 2024 14:38:46 GMT

Have been unable to make calls or receive calls on my EE network - keeps cutting off - just an iPhone 7 and pay as you go. Why?

Re: EE calls fail

EEcallfail2024 — Mon, 15 Jul 2024 14:39:23 GMT

Can’t even get through to EE

Re: EE calls fail

XRaySpeX — Mon, 15 Jul 2024 14:41:55 GMT

@EEcallfail2024 : Have you topped-up? Have you bought a pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: EE calls fail

EEcallfail2024 — Mon, 15 Jul 2024 14:56:03 GMT

I pay monthly-not pay as you go. Eek, sorry for Misinformation. Don’t understand why not working properly, thanks for response

Re: EE calls fail

Schockwave — Mon, 15 Jul 2024 15:49:13 GMT

@EEcallfail2024 , is this just in one place?

Could you please check here, where you can register, report and receive updates:

https://ee.co.uk/help/mobile-coverage-checker

You may want to take your SIM card out, clean it and the SIM card slot, try it in another phone, to see if there is a problem with your phone or SIM card. If you have someone else, who can put their SIM card in your phone to see if that may be the problem, if the problem occurs in multiple places.

Re: EE calls fail

bristolian — Mon, 15 Jul 2024 16:17:00 GMT

Does your phone lose coverage when calls drop?

This would have a large bearing on whether it's likely to be SIM related.