topic Re: My pack hasn’t renewed and not able to add a new credit card in Pay as you go https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406213#M66533 <P>Thank you! Before I got your message I managed to log in after several attempts and realised all my credit card details have disappeared. Setting up a new card for monthly payments doesn’t work but managed to pay for my next month using my EE credit and top up</P> Mon, 15 Jul 2024 11:37:52 GMT IiuL 2024-07-15T11:37:52Z My pack hasn’t renewed and not able to add a new credit card https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406180#M66526 <P>also, the old credit card is still valid and has been working just fine until now. All I get is an error message saying ”Sorry, we were unable to complete your request right now. Please try again later”. Any ideas?</P> Mon, 15 Jul 2024 09:19:11 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406180#M66526 IiuL 2024-07-15T09:19:11Z Re: My pack hasn’t renewed and not able to add a new credit card https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406201#M66528 <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Mon, 15 Jul 2024 10:59:31 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406201#M66528 XRaySpeX 2024-07-15T10:59:31Z Re: My pack hasn’t renewed and not able to add a new credit card https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406213#M66533 <P>Thank you! Before I got your message I managed to log in after several attempts and realised all my credit card details have disappeared. Setting up a new card for monthly payments doesn’t work but managed to pay for my next month using my EE credit and top up</P> Mon, 15 Jul 2024 11:37:52 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406213#M66533 IiuL 2024-07-15T11:37:52Z Re: My pack hasn’t renewed and not able to add a new credit card https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406217#M66537 <P>When you buy a new pack it'll give you the option to pay by PAYG credit or to set up a Direct Card Payment.</P> Mon, 15 Jul 2024 11:46:53 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-hasn-t-renewed-and-not-able-to-add-a-new-credit-card/m-p/1406217#M66537 XRaySpeX 2024-07-15T11:46:53Z