topic Unable to call 150 or purchase pack in Pay as you go

Unable to call 150 or purchase pack

Spanner981 — Sun, 14 Jul 2024 20:44:48 GMT

I have credit but I cannot w call the free 150 EE number or purchase a pack. It has been 4 days and I have not heard back from EE FB messenger and they couldn’t fix it in store. Suggestions would be amazing .

Re: Unable to call 150 or purchase pack

Northerner — Sun, 14 Jul 2024 20:53:56 GMT

Hi @Spanner981

Use the app or text code:

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/get-help-by-texting-150-on-pay-as-you-go-or-flex

Thanks

Re: Unable to call 150 or purchase pack

XRaySpeX — Sun, 14 Jul 2024 21:33:00 GMT

@Spanner981 : Text ALL PACKS to 150 & choose 1.