topic Re: Return my plans in Pay as you go

Return my plans

Lollo83 — Wed, 10 Jul 2024 06:07:40 GMT

<top> <top> Buongiorno io avevo la promozione con contratto di 20 £ con 50 GB e tutto il resto illimitato io ho caricato 20 £ mi avete dato 15 GB di cui mi sto già finendo ma non posso più caricare gentilmente Vorrei tornare se possibile se no cambio il gestore buona giornata

Re: Return my plans

Christopher_G — Wed, 10 Jul 2024 09:09:38 GMT

Hi @Lollo83

Welcome to the community.

If you think there is a problem with your plan, I recommend speaking with our Mobile Care team so that they can look into this for you and make sure that it is correct.

Chris

Re: Return my plans

XRaySpeX — Wed, 10 Jul 2024 17:04:56 GMT

@Lollo83 wrote:

Good morning I had the promotion with a contract of £20 with 50 GB and everything else unlimited I loaded £20 you gave me 15 GB of which I am already running out but I can no longer upload kindly I would like to return if possible otherwise I will change the manager good day

Re: Return my plans

XRaySpeX — Wed, 10 Jul 2024 17:08:23 GMT

@Lollo83 : How did you receive this promotion? Did you buy a PAYG SIM with a promotional pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?