Stopped Receiving SMS in Cambodia

MacW — Tue, 02 Jul 2024 00:33:47 GMT

For years my pay as you go EE SIM has had no problem receiving SMS in Cambodia. Today, this is no longer so and I cannot receive any SMS at all. Anyone have any idea how to fix this?

Thanks.

Mac.

Re: Stopped Receiving SMS in Cambodia

XRaySpeX — Tue, 02 Jul 2024 02:01:10 GMT

@MacW : Have you used your PAYG SIM for anything other than receiving texts while there?

When did you previously make a chargeable action? EE PAYG SIMs are deactivated after 178 days (~6 months) of non-chargeable use. You then have a further 90 days (~3 months) period of grace to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack. Receiving texts is not a chargeable action.

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Stopped Receiving SMS in Cambodia

Re: Stopped Receiving SMS in Cambodia