topic Re: How to remove a debit card in Pay as you go

How to remove a debit card

Arun20 — Wed, 26 Jun 2024 14:13:46 GMT

I can't find where to change or remove a debit card that has expired. All I seem to be doing is going round in circles

Re: How to remove a debit card

XRaySpeX — Wed, 26 Jun 2024 15:35:10 GMT

Are you on contract or PAYG?

Re: How to remove a debit card

Arun20 — Wed, 26 Jun 2024 15:38:26 GMT

Pay as you go

Re: How to remove a debit card

XRaySpeX — Wed, 26 Jun 2024 15:48:49 GMT

@Arun20 : Text STOP PACK to 150 to prevent your pack renewing & its cost being taken from your old card. Then when you next buy a pack choose to pay with your new card.

Re: How to remove a debit card

Arun20 — Wed, 26 Jun 2024 15:52:53 GMT

How do I remove the old card then?

Re: How to remove a debit card

XRaySpeX — Wed, 26 Jun 2024 16:11:43 GMT

You don't need to. It's forgotten.

Re: How to remove a debit card

lal179 — Sat, 03 May 2025 09:06:02 GMT

Sorry but it is not forgotten the card details still show on the website. Every other site I use where they hold card details allow you to delete a card when you no longer wish to use it. Very bad design this is not difficult, just add a delete option!