Received Spam message stating mobile number changed

HBre — Wed, 19 Jun 2024 08:25:25 GMT

I manage my mum account and received a text message stating she had changed her mobile number (this is not the case). Her account may have been hacked.

She also thinks all her contact numbers have changed, but I think they have just been changed from 07XXX to 44 XXX

Any advise please. Do I need to change her number?

Re: Received Spam message stating mobile number changed

Katie_B — Wed, 19 Jun 2024 10:04:43 GMT

Hi @HBre.

Thanks for coming here.

Did the message come from EE or was it a different number?

Katie

topic Received Spam message stating mobile number changed in Pay as you go

Received Spam message stating mobile number changed

Re: Received Spam message stating mobile number changed