topic Please help me in Pay as you go

Please help me

Christian2121 — Thu, 13 Jun 2024 16:41:14 GMT

Please I can’t register my sim there is no network on my phone after I travelled to Nigeria

Re: Please help me

bristolian — Thu, 13 Jun 2024 16:46:24 GMT

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK.

If you are on PAYG and now find yourself abroad without having enabled roaming, the only recourse is to use that SIM on EE's UK network first. There is no workaround.

Re: Please help me

XRaySpeX — Thu, 13 Jun 2024 16:50:01 GMT

Had you used that PAYG SIM for making calls or texts in UK before you left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.