topic Getting my top up converted into data in Pay as you go

Getting my top up converted into data

Eugene3 — Sat, 01 Jun 2024 08:45:47 GMT

Good morning,

I have just topped up my credit to £30, now I would like to convert this to data. If I click on the "spend credit on data add-ons" I receive an page error.

Is there another way to get the credit to my data allowance.

Thanks and enjoy your day,

Eugene

Re: Getting my top up converted into data

XRaySpeX — Sat, 01 Jun 2024 10:23:13 GMT

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available or why not just buy a pack?

Re: Getting my top up converted into data

Ericputsman — Wed, 12 Jun 2024 05:57:55 GMT

agree bloody nighmare cant do a simple on line transfer from credit to data, they try force u take a recuring pack

Re: Getting my top up converted into data

Ericputsman — Wed, 12 Jun 2024 05:59:03 GMT

also the number is only available office hours..terrible service

Re: Getting my top up converted into data

Christopher_G — Wed, 12 Jun 2024 06:36:59 GMT

Hi @Ericputsman

Welcome to the community.

Have you tried the link that @XRaySpeX posted?

Chris

Re: Getting my top up converted into data

Eugene3 — Thu, 13 Jun 2024 10:05:07 GMT

Hi all, thanks for the replies and it worked although not 100% sure how!

I went to the WiFi setting on my phone and than the £30 credit was transfered

to my acitve account so all is good...

Thanks for all your help!

Eugene

Re: Getting my top up converted into data

Leanne_T — Thu, 13 Jun 2024 10:27:21 GMT

Thanks for coming back and letting us know @Eugene3

Leanne 🙂