topic Re: Using payg in turkey in Pay as you go

Using payg in turkey

Jane44jane — Wed, 05 Jun 2024 08:52:09 GMT

Hi I have recently gone to a payg. Can I use my phone in Turkey? And how do I top up whilst in Turkey.

thank you

Re: Using payg in turkey

Chris_B — Wed, 05 Jun 2024 10:05:17 GMT

@Jane44jane You need to look at THIS as you need to also purchase a roaming pass. You can top up via the EE app, your online account

Top up abroad

In the EE app and go to Plans then Mobile and then select Top up
Log in to your account, go to Home, Plans and subscriptions then Mobile and then select Top up
Call +44 7953 966 250 and top up using a credit or debit card
or Call 360 direct from your EE phone

Re: Using payg in turkey

bristolian — Wed, 05 Jun 2024 10:23:48 GMT

In order to access Turkish networks, you need to enable roaming which is done by using your phone on EE's UK network before travelling.

Re: Using payg in turkey

XRaySpeX — Wed, 05 Jun 2024 15:44:31 GMT

@Jane44jane : When was your SIM moved to PAYG? It takes 30 days notice to cancel a contract & before it is moved to PAYG. Had that change taken place while abroad you can't now use it at all while abroad. To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.