topic Re: Legacy Weekly £1 Pack Roaming Charges in Pay as you go

Legacy Weekly £1 Pack Roaming Charges

MegP37 — Tue, 04 Jun 2024 08:04:17 GMT

Hi.

I have had a Weekly £1 Payg pack since about 2020. Roaming charges have always been included. In 2022 & 2023 I've been able to use my weekly allowance whist in Europe without extra charges.

Has this changed in 2024? I am getting messages to say I need to buy a roaming pack? Can't see the answer elsewhere.

Re: Legacy Weekly £1 Pack Roaming Charges

XRaySpeX — Tue, 04 Jun 2024 11:24:39 GMT

Roaming charges in EU started for PAYG on 6th June 2023 (Thurs. will be its anniversary). Have you used your PAYG SIM in EU since then?

Do you still have your £1 legacy pack active now? If not, you've lost it since as it's a legacy pack you only get to keep it if you always top-up & let it auto renew.

Re: Legacy Weekly £1 Pack Roaming Charges

MegP37 — Tue, 04 Jun 2024 13:12:09 GMT

Hi, Thanks for replying. I used my phone abroad at the start of June 2023 and roaming was included.I still have an active £1 weekly pack which has been running since 2020 without a break.Sent from my Galaxy

Re: Legacy Weekly £1 Pack Roaming Charges

Leanne_T — Tue, 04 Jun 2024 14:35:17 GMT

Hi @MegP37

Thanks for coming here.

You can find full details in our Pay As You Go Charges for Roaming in the EU Help page.

Leanne.