topic Re: Switch to EE in Pay as you go

Switch to EE

Chautu — Tue, 21 May 2024 17:05:51 GMT

Hello. I am trying to switch from O2 to EE. After providing PAC, I added my old phone number. But I could not move on because a message in red popped up 'Please make sure you enter the right phone number'. I have checked carefully but it didn't work at all. Please help.

Re: Switch to EE

James_B — Wed, 22 May 2024 06:34:49 GMT

Welcome to the EE Community, @Chautu 🙂

Was this at the point of ordering your EE phone/SIM or at myaccount.ee.co.uk/keeping-your-number/?

James

Re: Switch to EE

Chautu — Thu, 23 May 2024 08:26:54 GMT

Thanks James

I have managed to switch from O2 to EE.

Chau

Re: Switch to EE

Leanne_T — Thu, 23 May 2024 08:29:04 GMT

Thanks for coming back and letting us know @Chautu

Come back to the community anytime 🙂

Leanne.