https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-issues/m-p/1388404#M65018 <P>I paid for a £15 pack today but nothing went through and my money has been taken by EE. I texted AL a minute ago and still no credit has been put on.</P> Mon, 20 May 2024 06:27:22 GMT Sophie738 2024-05-20T06:27:22Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-issues/m-p/1388404#M65018 <P>I paid for a £15 pack today but nothing went through and my money has been taken by EE. I texted AL a minute ago and still no credit has been put on.</P> Mon, 20 May 2024 06:27:22 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-issues/m-p/1388404#M65018 Sophie738 2024-05-20T06:27:22Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-issues/m-p/1388466#M65019 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4393889">@Sophie738</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear there has been an issue with your pack purchase.</P> <P>Please get in touch with Customer Care on <STRONG>150</STRONG> so a member of the team can take a look at it for you.</P> <P>Thanks</P> <P>James</P> Mon, 20 May 2024 09:08:59 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-issues/m-p/1388466#M65019 James_B 2024-05-20T09:08:59Z