topic Re: Meaning of chargeable activity (hibernation) in Pay as you go

Meaning of chargeable activity (hibernation)

Ali_Kml80 — Fri, 17 May 2024 16:22:03 GMT

Hey guys,

I have a question regarding the exact meaning of chargeable activity.

In https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls blog bost, written that What is a chargeable activity?

voice and data usage – this includes making calls, sending text messages and photo messages, retrieving a voicemail, and using data

Does it include even receiving a text message. I mean if we receive a text message, is it enough to prevent account from going into hibernation status or we have to Just send a message?!

Thanks for your attention

Re: Meaning of chargeable activity (hibernation)

XRaySpeX — Fri, 17 May 2024 16:27:23 GMT

Receiving a text or a call is free, so it doesn't count towards delaying hibernation.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: Meaning of chargeable activity (hibernation)

bristolian — Fri, 17 May 2024 16:37:40 GMT

I understand that mobile data on PAYG only works with a pack or add-on, thus cannot class as chargeable. Receiving a text is free globally, and sending a text only counts if it's not coming out of an allowance.

Re: Meaning of chargeable activity (hibernation)

Ali_Kml80 — Sun, 19 May 2024 19:30:47 GMT

Thank you

Re: Meaning of chargeable activity (hibernation)

Ali_Kml80 — Sun, 19 May 2024 19:31:29 GMT

Thank you

Re: Meaning of chargeable activity (hibernation)

XRaySpeX — Sun, 19 May 2024 19:57:11 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.