Apauling rip off

Victoria40holc — Thu, 16 May 2024 21:35:32 GMT

Ee let me buy a voucher that contains unlimited text for 20 a month

today my phone was cut off for no reason I’ve lost my number I have had for years

they tell me it’s in terms I stated a new job that includes getting calls and text they cut me off saying 300 max texts why slow me to buy unlimited

these vouchers are only for pay as you go I’ve had way more text then this before in previous job never a problem

rip off British public

another thing about this company they make no sence I went in the shop with cash they turned me away as I needed a contract why in gods name would I want to pay behind on direct debit when I had the money to pay for the contract and the phone

tjey told me to get pay as you go if I didn’t want to have a direct debit

how I the world of business does that make sense

when my phone was cut off today the guy recto put me through to sale so I could get a new package and sim with them on pay monthly

so twice I’ve been turned away as a customer this company makes no sense whatsoever

Re: Apauling rip off

Christopher_G — Fri, 17 May 2024 06:35:48 GMT

Hi @Victoria40holc

Welcome to the community.

I recommend speaking with our Mobile Care team again. They have access to your account and will be able to check why it has been cut off and advise you further.

Chris

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Apauling rip off

Re: Apauling rip off