topic Re: Re: Not receiving all calls in Pay as you go

Re: Not receiving all calls

Juswannatopup — Wed, 15 May 2024 16:47:25 GMT

That dont work now, tells you that you dont have enough credit even when its been topped up...

Re: Re: Not receiving all calls

James_B — Wed, 15 May 2024 17:59:20 GMT

Hi @Juswannatopup,

Welcome to the EE Community. 🙂

What problems are you experiencing with your EE phone?

James

Re: Re: Not receiving all calls

Juswannatopup — Wed, 15 May 2024 19:13:28 GMT

Its fine, turns out buying credit is not enough, you must make a mandatory call with your sim every few months or your whole phone number gets suspended. (many people calling you does not count)

May wanna note while that is the case and you are suspended you cannot use 150 or call EE with that number (even if you have topped it up) it simply says you have no credit and hangs up on you.

You have to use a different phone to call up with.