topic Re: Add ons in Pay as you go

Add ons

Dazc4406 — Wed, 15 May 2024 19:35:16 GMT

Anyone else having issues buying add ons. Topped up credit and won't let me buy anything. It's a joke.

Re: Add ons

XRaySpeX — Wed, 15 May 2024 20:00:53 GMT

@Dazc4406 : What add-on are you after?

What's stopping you buying it?

Re: Add ons

Dazc4406 — Wed, 15 May 2024 20:03:07 GMT

Trying to buy a £10 data adding, comes up sorry error has occurred

Re: Add ons

XRaySpeX — Wed, 15 May 2024 20:09:14 GMT

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

Re: Add ons

Jan777 — Fri, 16 Aug 2024 20:07:27 GMT

Yes, I'm having trouble even finding the page. I did accidently find it but when I went to pay, it came up "error". I'm wondering if it's because they want you spend more on a whole monthly plan or something. Very annoying.

Re: Add ons

XRaySpeX — Fri, 16 Aug 2024 20:08:53 GMT

@Jan777 : They wouldn't!

Re: Add ons

Jan777 — Wed, 21 Aug 2024 13:25:12 GMT

How do you know the wouldn't? I've known big companies do worse to get you to spend more. I still can't find the page to buy an add on for texts, I very rarely use messages or calls because I have WhatsApp, but I need to use them to ring Hotpoint customer services. I don't want to get a £10 monthly plan, it wouldn't be worth it. I used to be able to buy a monthly plan for £5 but now it starts £10 minimum. I suppose I'll have to just do that, so whatever they're doing, it worked.

Re: Add ons

Ali_A — Wed, 21 Aug 2024 15:39:41 GMT

@Jan777 You can buy an add-on by logging into EE, downloading the EE app, texting ADD ON to 150 or calling 150

You can find out more on our pay as you go add-ons page.

Ali

Re: Add ons

XRaySpeX — Wed, 21 Aug 2024 16:11:33 GMT

@Jan777 : Text ADD TEXTS to 150 & choose.