https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385223#M64703 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4382160">@Kierenbrisley23</a>&nbsp; Have you tried just restarting the device since you purchased the pack ?&nbsp;</P> Thu, 09 May 2024 20:03:57 GMT Chris_B 2024-05-09T20:03:57Z https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385214#M64702 <P>I have brought a pack but it’s saying not able to use it despite topping up and paying for it?&nbsp;</P> Thu, 09 May 2024 19:47:39 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385214#M64702 Kierenbrisley23 2024-05-09T19:47:39Z https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385223#M64703 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4382160">@Kierenbrisley23</a>&nbsp; Have you tried just restarting the device since you purchased the pack ?&nbsp;</P> Thu, 09 May 2024 20:03:57 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385223#M64703 Chris_B 2024-05-09T20:03:57Z https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385237#M64705 <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Thu, 09 May 2024 20:53:24 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Not-able-to-use-my-pack/m-p/1385237#M64705 XRaySpeX 2024-05-09T20:53:24Z