topic Re: calling abroad in Pay as you go

calling abroad

Samoorchia — Tue, 07 May 2024 05:43:16 GMT

Hello, I am paying as I go and just now I top up 5 pound to have credit to make calls.

but unfortuanly I cannot make calls, could anyone tell me what to do.

I am in Kuwait now.

regards

Samirah

Re: calling abroad

XRaySpeX — Tue, 07 May 2024 06:06:08 GMT

Had you used that PAYG SIM for making calls or texts in UK before you left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

Re: calling abroad

bristolian — Tue, 07 May 2024 07:05:21 GMT

Does your phone show a connection to any Kuwaiti networks? Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.