topic Re: New payg sim pre paid for a subscription pack but not added to my account in Pay as you go https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383855#M64549 <P>Your current balance as of today 07:10 is £0.00. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk</P><P>For info on our other Text Services, reply HELP or go to ee.co.uk/textservices</P> Sun, 05 May 2024 06:26:42 GMT Amacca1981 2024-05-05T06:26:42Z New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383847#M64545 Sun, 05 May 2024 05:07:05 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383847#M64545 Amacca1981 2024-05-05T05:07:05Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383851#M64546 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4376561">@Amacca1981</a>&nbsp;:&nbsp;What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Sun, 05 May 2024 06:08:07 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383851#M64546 XRaySpeX 2024-05-05T06:08:07Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383853#M64547 <P>Says £0 balance. I paid £30 upfront and had the sim delivered. I chose the 125gb pack</P> Sun, 05 May 2024 06:15:56 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383853#M64547 Amacca1981 2024-05-05T06:15:56Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383854#M64548 <P>Full msg? What else does it say?</P> Sun, 05 May 2024 06:22:07 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383854#M64548 XRaySpeX 2024-05-05T06:22:07Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383855#M64549 <P>Your current balance as of today 07:10 is £0.00. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk</P><P>For info on our other Text Services, reply HELP or go to ee.co.uk/textservices</P> Sun, 05 May 2024 06:26:42 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383855#M64549 Amacca1981 2024-05-05T06:26:42Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383856#M64550 <P>When was the SIM activated?</P> Sun, 05 May 2024 06:29:47 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1383856#M64550 XRaySpeX 2024-05-05T06:29:47Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384019#M64568 <P>Last Wednesday 1st may</P> Mon, 06 May 2024 05:26:13 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384019#M64568 Amacca1981 2024-05-06T05:26:13Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384020#M64569 <P>The delivery consisted of my SIM card and a paper saying that 2 £15 credit will be added to my account within 2 days and then I can exchange them for my £30 subscriptions pack. Can I get a refund as I’m going to cancel my payg sim&nbsp;</P> Mon, 06 May 2024 05:29:09 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384020#M64569 Amacca1981 2024-05-06T05:29:09Z Re: New payg sim pre paid for a subscription pack but not added to my account https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384047#M64570 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4376561">@Amacca1981</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get the account looked into, please call us on 150 and the team will be happy to help you with the credit <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Mon, 06 May 2024 06:45:13 GMT https://community.ee.co.uk/t5/Pay-as-you-go/New-payg-sim-pre-paid-for-a-subscription-pack-but-not-added-to/m-p/1384047#M64570 Leanne_T 2024-05-06T06:45:13Z