https://community.ee.co.uk/t5/Pay-as-you-go/top-up/m-p/1382157#M64408 <P>Hi</P><P>I am currently subscribing 20 pounds data pack every month, and I have&nbsp;24 pounds left in my credit balance. Is this amount automatically used to renew the data pack for next month? or is it possible to get refund the remaining balance? Thanks</P> Mon, 29 Apr 2024 15:35:53 GMT kkyu 2024-04-29T15:35:53Z https://community.ee.co.uk/t5/Pay-as-you-go/top-up/m-p/1382157#M64408 <P>Hi</P><P>I am currently subscribing 20 pounds data pack every month, and I have&nbsp;24 pounds left in my credit balance. Is this amount automatically used to renew the data pack for next month? or is it possible to get refund the remaining balance? Thanks</P> Mon, 29 Apr 2024 15:35:53 GMT https://community.ee.co.uk/t5/Pay-as-you-go/top-up/m-p/1382157#M64408 kkyu 2024-04-29T15:35:53Z https://community.ee.co.uk/t5/Pay-as-you-go/top-up/m-p/1382164#M64409 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4054199">@kkyu</a>&nbsp;: Your £20 pack will auto renew when it expires as you have enough credit to buy it.&nbsp;PAYG credit is not refundable nor transferable. What you could do is stop your current pack renewing by texting STOP PACK to 150 before it expires. Then&nbsp;<SPAN>you can use the SIM for calls &amp; texts but not data as normal PAYG at standard per-unit rates paid for out of your remaining PAYG credit balance.</SPAN></P> Mon, 29 Apr 2024 15:51:30 GMT https://community.ee.co.uk/t5/Pay-as-you-go/top-up/m-p/1382164#M64409 XRaySpeX 2024-04-29T15:51:30Z