topic Number will be disconnected in Pay as you go

Number will be disconnected

miyabuershi — Mon, 15 Apr 2024 14:34:58 GMT

Hello,

I received a message saying my number will be disconnected within the next 24 hours as I haven't made any chargeable call/text/data use. I call my friend today so I know my number is avaliable today. Will it discconet? or is it okay as I made a chargeable use today?

Thanks in advance.

Re: Number will be disconnected

XRaySpeX — Mon, 15 Apr 2024 15:02:13 GMT

It should be OK as you did what they said as long as you didn't make that call from a pack.

Within every 179 days You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.