topic Re: Mobile data not working in Pay as you go

Mobile data not working

MaddiePaws — Wed, 10 Apr 2024 14:14:02 GMT

Please help. I paid £5 pound top up and am on 4 GB of data but I can never use the internet on mobile data I can only use the phone call. On safari the blue bar shows up to say it’s loading but it never loads. My data usage is low I think because I don’t have many apps/ utilities on my phone (iPhone XR by the way) and have never been able to connect to the internet apart from a time I had unlimited data. What could be wrong?

Re: Mobile data not working

XRaySpeX — Wed, 10 Apr 2024 14:38:35 GMT

@MaddiePaws : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Mobile data not working

Northerner — Wed, 10 Apr 2024 14:39:45 GMT

Hi @MaddiePaws

Have you tried resetting your network settings.

Do you receive a strong signal.

Thanks