topic Re: data pack auto renewal in Pay as you go

data pack auto renewal

EEManna — Sun, 07 Apr 2024 01:35:53 GMT

is there anyone ?

Re: data pack auto renewal

XRaySpeX — Sun, 07 Apr 2024 01:37:08 GMT

Yes, what's the query? Please clearly explain your issue & circumstances in greater detail so we may be able to help you with it.

Re: data pack auto renewal

EEManna — Sun, 07 Apr 2024 01:40:15 GMT

My data pack is finished , I want to renew with auto debit , but it shows me my data pack expires on 12th april , so they will charge me on 12 april but I want 15£ data pack right now.

Re: data pack auto renewal

XRaySpeX — Sun, 07 Apr 2024 01:44:20 GMT

@EEManna : What's that to do with Home Broadband?

Buy the £15 pack right now with your direct card payment & then text NOW to 150.

Re: data pack auto renewal

EEManna — Sun, 07 Apr 2024 01:46:49 GMT

So should I connect my Bank card with EE for monthly 15£ renewal and Text NOW to 150 for £15 data pack? Will they charge me again on 12th april? please reply asap.

Re: data pack auto renewal

EEManna — Sun, 07 Apr 2024 01:47:22 GMT

My data pack was supposed to be finished on 12th of april

Re: data pack auto renewal

XRaySpeX — Sun, 07 Apr 2024 01:53:04 GMT

I thought from what you said that you already had an auto direct card payment , but if not when buying the pack choose to pay by direct card payment.

If you force a pack to start now it will expire in 30 days time.

Re: data pack auto renewal

EEManna — Sun, 07 Apr 2024 01:55:03 GMT

But EE shows me if i set up direct renewal they will charge me on 12 april .So i am confused will they charge me double. Now (if i choose force to send NOW to 150) and 12 april.

Re: data pack auto renewal

XRaySpeX — Sun, 07 Apr 2024 01:59:45 GMT

You won't be charged double! 12 Apr. is as it stands now if you did nowt but if you buy another pack now you won't be charged again until that new pack expires.

Re: data pack auto renewal

EEManna — Sun, 07 Apr 2024 02:00:56 GMT

Thank you so much for your help. I am going to link my card and buy the pack now.

Re: data pack auto renewal

XRaySpeX — Sun, 07 Apr 2024 02:03:39 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.