topic Re: Ee roaming in Pay as you go

Ee roaming

Louise3641 — Sun, 31 Mar 2024 17:14:14 GMT

Ive topped up & cant use my pay as you go sim still

Re: Ee roaming

Louise3641 — Sun, 31 Mar 2024 17:15:05 GMT

Ive done all of this

Re: Ee roaming

Northerner — Sun, 31 Mar 2024 17:28:25 GMT

Hi @Louise3641

Did you activate your EE PAYG SIM in the UK?

Thanks

Re: Ee roaming

Louise3641 — Sun, 31 Mar 2024 18:08:44 GMT

Yes

Re: Ee roaming

Northerner — Sun, 31 Mar 2024 18:56:54 GMT

Hi @Louise3641

Can you try manually selecting a network.

Thanks

Re: Ee roaming

Louise3641 — Sun, 31 Mar 2024 19:55:44 GMT

It gives me the following (see attached)

Re: Ee roaming

XRaySpeX — Sun, 31 Mar 2024 21:28:13 GMT

Nowt is attached!

Use the Camera icon above your text to upload an image file to here.

Re: Ee roaming

Louise3641 — Mon, 01 Apr 2024 07:45:05 GMT

Can you see attachments now?

Re: Ee roaming

Leanne_T — Mon, 01 Apr 2024 07:53:08 GMT

Morning @Louise3641

Sorry no image is showing in your post.

Did you send a text to activate one of the roaming add-ons?

Also just to check, have you made a call or sent a text message when connected to the EE network in the UK before travelling?

Leanne.

Re: Ee roaming

bristolian — Mon, 01 Apr 2024 09:39:25 GMT

In your second post you included a screenshot of a text message "welcome to Spain". This would have needed mobile network coverage to receive, therefore is good evidence your roaming facility is enabled.

Lack of credit is the next most likely reason for any issues using your phone.

Re: Ee roaming

Louise3641 — Mon, 01 Apr 2024 09:49:43 GMT

For some reason I cant get back on the thread to upload my screen shots.
I added £20 credit in the UK.

when i txt 150 it doesn’t go through. And when i try to ring out it says
calls to this number are barred.

Re: Ee roaming

bristolian — Mon, 01 Apr 2024 11:41:35 GMT

You're already adding replies to this thread, but are you doing so via email? Or the web-interface on a full-screen device? The latter is needed to upload images for approval.

@Louise3641 wrote:
when i txt 150 it doesn’t go through. And when i try to ring out it says
calls to this number are barred.

Does the message show as "sent" on your phone?

Whom or what is "it" that says "calls to this number are barred" - is this an onscreen warning or audible announcement? And is it definitely calls to this number are barred, or calls from?

If it's definitely calls "to", is the message consistent across a variety of numbers?

Re: Ee roaming

Louise3641 — Mon, 01 Apr 2024 17:52:43 GMT

Yes im replying via email as i cannot find thw thread.

Is there anyone i can talk to via wifi?

I get calls from are barred to various contacts.

Re: Ee roaming

XRaySpeX — Mon, 01 Apr 2024 20:21:55 GMT

Look in your Profile from your avatar at top R of any Community page or at the top of any of your posts to see all your posts.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are.

Re: Ee roaming

bristolian — Tue, 02 Apr 2024 14:02:08 GMT

@XRaySpeX wrote:

Look in your Profile from your avatar at top R of any Community page or at the top of any of your posts to see all your posts.

Or if you're using the email facility, clicking on the forum subject line in the body of the email will open up the thread on the website.