topic Re: My mobile anttena in Pay as you go

My mobile anttena

JasonAllen — Thu, 28 Mar 2024 13:10:10 GMT

Hi I was out of England for about 1 year and I didn't use my SIM card and after I came back I saw that my SIM card was disconnected and I don't have an antenna and it can't be used What should I do now This number is important because I have accounts with this number on several sites like PayPal Please advise

Re: My mobile anttena

XRaySpeX — Thu, 28 Mar 2024 13:15:09 GMT

@JasonAllen : Is it on contract or PAYG?

What's this about an antenna & what's it got to do with a non-working SIM?

Re: My mobile anttena

JasonAllen — Thu, 28 Mar 2024 13:25:01 GMT

mobile network turn down for me

Re: My mobile anttena

JasonAllen — Thu, 28 Mar 2024 13:34:04 GMT

It has been more than 1 year since the last time I used a SIM card

Re: My mobile anttena

XRaySpeX — Thu, 28 Mar 2024 13:36:26 GMT

Yes, you told us that but you haven't answered my Qs, so I can't offer to help.

Re: My mobile anttena

JasonAllen — Thu, 28 Mar 2024 13:39:34 GMT

I heard that there is a rule that if you don't use your SIM card for 6 months, it will be disconnected, and this is exactly what happened to me, and I didn't use the SIM card for 1 year, and there is also a normal SIM card that I used to charge 5 pounds every few months

Re: My mobile anttena

XRaySpeX — Thu, 28 Mar 2024 13:49:18 GMT

@JasonAllen : You're not telling me but it looks like you have a PAYG SIM.

After a year of non-use you have lost that SIM & no. for good.

EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely. It's now too late for this.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: My mobile anttena

JasonAllen — Thu, 28 Mar 2024 13:55:02 GMT

Yes PAYG and i need this number for paypal code what i can do ?

Re: My mobile anttena

XRaySpeX — Thu, 28 Mar 2024 14:32:45 GMT

Buy another PAYG SIM & change your contact no. with PayPal.