topic Re: Error code 10 in Pay as you go

Re: Error code 10

Sclarkmonks — Mon, 25 Mar 2024 12:51:48 GMT

I got a text from ee saying text ROAMEU to 150. It is coming up error 10. My wife is with 02 got a message saying enjoy your holiday and enjoy the same coverage as home. Vodafone was never an issue either.

Re: Re: Error code 10

James_B — Mon, 25 Mar 2024 14:07:32 GMT

Hi @Sclarkmonks,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to activate roaming on your account if you chat with them via the help tab of the EE app.

James

Re: Re: Error code 10

XRaySpeX — Mon, 25 Mar 2024 14:52:36 GMT

@Sclarkmonks : I think you misread it. You would have received a Welcome msg upon arrival in EU inviting you to text either ROAMEU1D to 150 for £2.50 / day or ROAMEU7D to 150 for £10 / week roaming charges so that you may use your pack there.