topic Re: Re activate my ee number No reception so can’t call in Pay as you go

Re activate my ee number No reception so can’t call

Blackcatpoeye05 — Sat, 16 Mar 2024 14:13:59 GMT

How do I reactivate my ee number ! No reception

Re: Re activate my ee number No reception so can’t call

Northerner — Sat, 16 Mar 2024 14:24:58 GMT

Hi @Blackcatpoeye05

What do you mean by reactive. Is your SIM in hibernation.

Are you in the UK.

Thanks

Re: Re activate my ee number No reception so can’t call

Blackcatpoeye05 — Sat, 16 Mar 2024 14:38:50 GMT

Im currently living in Ireland 🇮🇪

Re: Re activate my ee number No reception so can’t call

Katie_B — Sat, 16 Mar 2024 14:40:31 GMT

Hello @Blackcatpoeye05.

Has your SIM went into hibernation?

What part of Ireland are you currently living in?

Speak soon,

Katie

Re: Re activate my ee number No reception so can’t call

Blackcatpoeye05 — Sat, 16 Mar 2024 14:41:47 GMT

I’m in Ireland 🇮🇪 May be some 1 from we can call me on my Irish number!

Re: Re activate my ee number No reception so can’t call

Blackcatpoeye05 — Sat, 16 Mar 2024 14:43:47 GMT

I’m in Roscommon

Re: Re activate my ee number No reception so can’t call

Katie_B — Sat, 16 Mar 2024 15:04:54 GMT

Hi @Blackcatpoeye05.

Unfortunately, we have no account access here on the EE Community and we are unable to contact customers.

When was the last time you used your SIM?

Katie

Re: Re activate my ee number No reception so can’t call

XRaySpeX — Sat, 16 Mar 2024 17:00:05 GMT

Sounds like your PAYG SIM has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: Re activate my ee number No reception so can’t call

Blackcatpoeye05 — Sat, 16 Mar 2024 17:26:49 GMT

It’s ok I got a gifgaf SIM card from eBay ! Bye bye EE
Sent from my iPhone