https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1368001#M63375 <P>It should be used next time.</P> Thu, 14 Mar 2024 11:47:42 GMT XRaySpeX 2024-03-14T11:47:42Z https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367987#M63372 <P>Hi I added £10 credit to my account to renew my pack but it hasn't , any solutions would be appreciated.</P> Thu, 14 Mar 2024 11:17:35 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367987#M63372 Jack2894 2024-03-14T11:17:35Z https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367995#M63373 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4317880">@Jack2894</a>&nbsp;:&nbsp;What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Thu, 14 Mar 2024 11:34:17 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367995#M63373 XRaySpeX 2024-03-14T11:34:17Z https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367999#M63374 <P>I did find a solution, I had to top it up again but that means I'm £10 out of pocket twice which is annoying. Thanks for replying .</P> Thu, 14 Mar 2024 11:39:20 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1367999#M63374 Jack2894 2024-03-14T11:39:20Z https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1368001#M63375 <P>It should be used next time.</P> Thu, 14 Mar 2024 11:47:42 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1368001#M63375 XRaySpeX 2024-03-14T11:47:42Z https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1368024#M63381 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4317880">@Jack2894</a>&nbsp; If this happens again just try restarting the device. &nbsp;</P> Thu, 14 Mar 2024 13:14:31 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-pack-won-t-renew/m-p/1368024#M63381 Chris_B 2024-03-14T13:14:31Z