Re: My plan has suspened

nuria2 — Sat, 02 Mar 2024 21:51:49 GMT

Hello, my line has been suspended I don’t understand why

Re: Re: My plan has suspened

XRaySpeX — Sat, 02 Mar 2024 23:55:30 GMT

@nuria2 : Sounds like your PAYG SIM has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

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Re: My plan has suspened

Re: Re: My plan has suspened