topic Ee top up payment on sim no longer in use in Pay as you go

Ee top up payment on sim no longer in use

Ktyewalker — Fri, 01 Mar 2024 20:20:22 GMT

Hi there

I am looking for help to cancel an "ee top up vesta" payment that comes out monthly but it is for a sim that is no longer in use. The mobile number doesn't show up in my account when I log in, but the payment keeps coming out of my bank account.

Any help would be appreciated.

Re: Ee top up payment on sim no longer in use

Chris_B — Fri, 01 Mar 2024 21:57:13 GMT

@Ktyewalker If this is for a PAYG just stop the payment via your bank.

Re: Ee top up payment on sim no longer in use

354- — Fri, 01 Mar 2024 22:16:43 GMT

@Ktyewalker - Tenth item on that list - Setting Up Card Payments on Pay As You Go | Billing Help | EE

Re: Ee top up payment on sim no longer in use

XRaySpeX — Fri, 01 Mar 2024 23:17:10 GMT

Text STOP PACK to 150 from that SIM.