topic Re: Payg sim management in Pay as you go

Payg sim management

Gbhec — Sun, 25 Feb 2024 10:28:31 GMT

I have an EE contract and have also just purchased a payg sim to use in a data only device. Is there any way I can add the payg sim to my ee so I can manage it and see the data used and when to top up?.

I visited my local store and was told I would need an old phone to swap the data sim to so I could text to find the remaining data.

Surely this is not the case?

Can anyone confirm the best to manage a data only payg sim.

Re: Payg sim management

Katie_B — Sun, 25 Feb 2024 13:36:52 GMT

Hello @Gbhec.

If you currently have a My EE account for a pay monthly contract it is not possible to add a pay as you go number to this account.

Do you have access to another email address to set up an account for your pay as you go SIM?

Katie

Re: Payg sim management

Eddy2760 — Tue, 16 Apr 2024 23:44:47 GMT

Hey @Gbhec

it is now possible to add pay as you go numbers to your account as I did this today on mine.

open a web/safari page… ee.co.uk

once there log into you ee account…

select plans and subscriptions…

then scroll down to

Settings and permissions and select manage numbers…

then Scroll down to add new number…

select link ee mobile or sim…type in number

here it may say pop into store or call 150…

call 150 and ask to be transferred to pay as you go technical management team and they should transfer you, once there say you tried to link your pay as you go number to your account to view in your app and they will link it for you… and bam… can see and top up in app from the drop down menu all in one place 👌👌

hope this helps and also for Team EE agents to advise others if they see this 👌👌

if this helped 👍 up