topic Re: Pay as you go sim in Pay as you go

Pay as you go sim

TheCount1 — Fri, 23 Feb 2024 09:57:56 GMT

I have just purchased a £10 per month pay as you go sim with 8gb of data however it states 30gb for the first 3 months then 8gb. The 30gb is not reflecting. Please help.

Re: Pay as you go sim

Leanne_T — Fri, 23 Feb 2024 12:15:12 GMT

Hi @TheCount1

Thanks for coming to the community 🙂

Any extra data would start after the pack allowance has been used.

Does the extra data show if you text BALANCE to 150?

Leanne 🙂

Re: Pay as you go sim

TheCount1 — Fri, 23 Feb 2024 13:02:25 GMT

Many thanks and no it does not show after texting BAKANCE to 150

Re: Pay as you go sim

Leanne_T — Fri, 23 Feb 2024 13:20:53 GMT

Thanks @TheCount1

If you would like to check this has been added, please call us on 150 and the team will be happy to help 🙂

Leanne.