https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-not-recived/m-p/1360485#M62781 <P>Hi I recently topped up my partners payg phone by £20 the money was taken out of my bank but her phone didn’t top up. How can I get my money back please?</P> Wed, 21 Feb 2024 17:47:42 GMT Sammyjwales 2024-02-21T17:47:42Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-not-recived/m-p/1360485#M62781 <P>Hi I recently topped up my partners payg phone by £20 the money was taken out of my bank but her phone didn’t top up. How can I get my money back please?</P> Wed, 21 Feb 2024 17:47:42 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-not-recived/m-p/1360485#M62781 Sammyjwales 2024-02-21T17:47:42Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-not-recived/m-p/1360530#M62790 <P>Could the credit have bought her Pack?<BR /><BR />What does texting AL to 150 from her no. fully report verbatim (it is free)?</P> Wed, 21 Feb 2024 19:09:27 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-not-recived/m-p/1360530#M62790 XRaySpeX 2024-02-21T19:09:27Z