topic Re: Wrong number in Pay as you go

Wrong number

TTKK — Tue, 20 Feb 2024 18:44:24 GMT

Hello - I got the wrong number and topped up the wrong phone. Can I cancel this order?

XRaySpeX — Tue, 20 Feb 2024 18:48:27 GMT

PAYG credit is not refundable or transferable, except for the 1st unspent direct card payment.

TTKK — Tue, 20 Feb 2024 20:09:27 GMT

So I can’t get my money back or cancel the credit?

XRaySpeX — Tue, 20 Feb 2024 21:13:24 GMT

No, that's the terms you accepted when you started using your PAYG SIM.