Number Deactivated

acezzy — Sat, 10 Feb 2024 16:48:04 GMT

Recently, my EE number was deactivated. I can't even call 150 to help me because it says I don't have credit.

I'm looking for anyone to help me on whats going on, and yes, I have not really topped up for about 6 months. This has happened before when I couldn't receive messages but once I had called 150, it was solved. Now, I can't call 150 at all and when I'm using my number on an app and they ask for verification, I can't even verify because I don't receive any texts. The last message i received was on the 1st of Feb. I urgently need my number reactivated, so how do I do it?

Re: Number Deactivated

bristolian — Sat, 10 Feb 2024 18:02:31 GMT

PAYG numbers are deactivated after 6months of non-use.

Details on how to reactivate are at https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642

EE CS can be contacted on 07953 966150 from any working phone.

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Number Deactivated

Re: Number Deactivated