https://community.ee.co.uk/t5/Pay-as-you-go/Not-using-minutes-but-running-out/m-p/1354621#M62366 <P>Hi there,</P><P>I have a pay-as-you-go plan where I pay £10 a month for unlimited texts and 500 mins of talk time. The past few months I keep being told my minutes have run out when I have spent nowhere near that amount of time on the phone and then have to top up. Does anyone know why this happens and how to resolve it?</P><P>Thank you!</P> Sat, 03 Feb 2024 14:45:21 GMT jpee2 2024-02-03T14:45:21Z https://community.ee.co.uk/t5/Pay-as-you-go/Not-using-minutes-but-running-out/m-p/1354621#M62366 <P>Hi there,</P><P>I have a pay-as-you-go plan where I pay £10 a month for unlimited texts and 500 mins of talk time. The past few months I keep being told my minutes have run out when I have spent nowhere near that amount of time on the phone and then have to top up. Does anyone know why this happens and how to resolve it?</P><P>Thank you!</P> Sat, 03 Feb 2024 14:45:21 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Not-using-minutes-but-running-out/m-p/1354621#M62366 jpee2 2024-02-03T14:45:21Z https://community.ee.co.uk/t5/Pay-as-you-go/Not-using-minutes-but-running-out/m-p/1354627#M62367 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4260470">@jpee2</a>&nbsp;</P> <P>When you receive this message text BA to 150 to establish what you have remaining. It maybe this text was sent in error (is automatic).</P> <P>Let us know the outcome.&nbsp;</P> <P>Thanks&nbsp;</P> Sat, 03 Feb 2024 14:58:45 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Not-using-minutes-but-running-out/m-p/1354627#M62367 Northerner 2024-02-03T14:58:45Z